Guest Services Desk Agent | Flexible Hours & Perks

Island Hospitality Management, LLC.; Dallas (TX); Hybrid; USD 40,116,000 - 51,577,000; Full time

Benefits offered by this job

Health Insurance (Medical)

Dental Insurance

Vision Insurance

401(k) Retirement plan

Paid Sick Leave

Vacation Time

Employee Discounts

Job summary

Island Hospitality is seeking a Front Desk Agent to manage front desk operations and serve as a reference for guests and vendors. The role requires professionalism, courtesy, and outstanding communication to thrive in a fast-paced environment.

The position may require flexible scheduling availability and a strong commitment to guest satisfaction. Island Hospitality emphasizes team collaboration and career growth within its hotel brand.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to work well in stressful situations.
• Readily available and approachable for all guests while providing excellent guest service.

Responsibilities

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepares all necessary reports during each shift for the management team

Job description

Island Hospitality is seeking a Front Desk Agent to manage front desk operations and serve as a reference for guests and vendors. The role requires professionalism, courtesy, and outstanding communication to thrive in a fast-paced environment.

The position may require flexible scheduling availability and a strong commitment to guest satisfaction. Island Hospitality emphasizes team collaboration and career growth within its hotel brand.