Front Desk Agent: Guest Experience + Flexible Hours

Island Hospitality Management; Durham (NC); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Healthcare including Medical, Dental,

Vision Insurance

HSA & FSA plans available

Dependent care FSA

401(k) Retirement plan - IHM Matches

Résumé du poste

Island Hospitality Management is seeking a Full-time Front Desk Agent to oversee front desk operations and be a reference for guests and vendors. The role requires professionalism, courtesy, and excellent communication in a fast-paced hotel setting.

This position may require flexible scheduling availability and a strong commitment to guest services and teamwork to ensure a smooth guest experience across shifts.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Able to handle workplace problems including anticipating and solving them.
• Able to work well in stressful situations.
• Readily available and approachable for all guests while providing excellent guest service.

Responsabilités

• Check-in/Check-out hotel guests.
• Process all payments according to established hotel requirements.
• Provide information and assistance to all guests and vendors.
• Prepares all necessary reports during each shift for the management team.

Connaissances

Team player

Problem solving

Guest service

Communication skills

Stress management

Availability

Description du poste

Island Hospitality Management is seeking a Full-time Front Desk Agent to oversee front desk operations and be a reference for guests and vendors. The role requires professionalism, courtesy, and excellent communication in a fast-paced hotel setting.

This position may require flexible scheduling availability and a strong commitment to guest services and teamwork to ensure a smooth guest experience across shifts.