Guest Experience Concierge – Front Desk (Flexible Hours)

Hilton Garden Inn Jacksonville Downtown/Southbank; Jacksonville (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Healthcare plan

HSA/FSA plans

Dependent care FSA

Identity theft protection

Pet Insurance

Paid time off

401(k) with company match

Employee discounts

Wellness subscriptions

Career growth program

Referral bonus program

Job summary

Island Hospitality is seeking a Front Desk Agent to oversee guest check-in/check-out and serve as a reference for guests and vendors. You will maintain professionalism, provide excellent guest service, and handle payments in a fast-paced environment while contributing to shift reports for management.

Flexible scheduling may be required, and teammates gain access to extensive benefits within our brand. The position emphasizes hospitality, communication, and teamwork, with opportunities for

Qualifications

• Check-in/Check-out hotel guests.
• Process payments according to established hotel requirements.
• Provide information and assistance to all guests and vendors.

Responsibilities

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepares all necessary reports during each shift for the management team

Skills

Customer service

Communication skills

Problem solving

Team player

Stress management

Job description

Island Hospitality is seeking a Front Desk Agent to oversee guest check-in/check-out and serve as a reference for guests and vendors. You will maintain professionalism, provide excellent guest service, and handle payments in a fast-paced environment while contributing to shift reports for management.

Flexible scheduling may be required, and teammates gain access to extensive benefits within our brand. The position emphasizes hospitality, communication, and teamwork, with opportunities for