Guest Services Concierge — Front Desk Champion

FirstService Residential; Bradenton (FL); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Dental and vision benefits (as noted)

Job summary

FirstService Residential in Bradenton, FL, is seeking a friendly Front Desk Associate to greet residents and guests, monitor access and answer inquiries. This part-time role involves independent work at the property and requires strong customer service and organizational skills.

You will handle deliveries, check in service providers, and help maintain safety procedures while supporting a positive resident experience.

Qualifications

• Excellent customer service skills.
• Ability to communicate and provide guidance.
• Interpersonal and diplomatic skills for a fast-paced environment.
• Strong organizational abilities and attention to detail.
• Ability to read, analyze and interpret technical procedures, leases and regulations.

Responsibilities

• Greeting and directing residents, guests, and invitees.
• Monitoring and controlling access to the building.
• Handling deliveries and packages.
• Stands, greets, and engages residents; checks guests and service providers in/out.
• Monitoring the fire alarm emergency response system.
• Resolving and following up on all complaints/issues.
• Maintaining daily records and forms.
• Follows safety procedures and maintains a safe work environment.
• Other duties as needed.

Skills

Excellent customer service

Communication skills

Interpersonal skills

Organization

Problem solving

Positivity and diplomacy

Read/interpret procedures

Critical thinking

Decision-making

Job description

FirstService Residential in Bradenton, FL, is seeking a friendly Front Desk Associate to greet residents and guests, monitor access and answer inquiries. This part-time role involves independent work at the property and requires strong customer service and organizational skills.

You will handle deliveries, check in service providers, and help maintain safety procedures while supporting a positive resident experience.