Guest Services Concierge (Flexible Schedule)

HVMG - Hospitality Ventures Management Group; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

PayActive

Paid Time Off

Health insurance

401(k) with match

Hotel and F&B discounts

Job summary

HVMG - Hospitality Ventures Management Group seeks a Front Desk Agent to deliver warm, professional service at the hotel front desk. You will check guests in and out, manage reservations, and address inquiries to ensure a smooth stay.

A positive, attentive demeanor is essential to uphold our Culture of Excellence. Qualifications include eligibility to work in the United States, strong English communication, and a flexible schedule including evenings, weekends, and holidays.

Qualifications

• Hotel experience is a plus.
• Combination of education and experience.

Responsibilities

• Greet and assist guests at check-in and check-out.
• Answer guest inquiries and provide information about hotel services and local attractions.
• Coordinate with the Front Office team to ensure seamless guest experiences.

Skills

Customer service

Communication

English proficiency

Education

High school diploma or equivalent

Job description

HVMG - Hospitality Ventures Management Group seeks a Front Desk Agent to deliver warm, professional service at the hotel front desk. You will check guests in and out, manage reservations, and address inquiries to ensure a smooth stay.

A positive, attentive demeanor is essential to uphold our Culture of Excellence. Qualifications include eligibility to work in the United States, strong English communication, and a flexible schedule including evenings, weekends, and holidays.