Guest Experience Concierge — Front Desk

HVMG - Hospitality Ventures Management Group; Winston-Salem (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Healthcare benefits

401(k) with match

Discounts

Job summary

HVMG - Hospitality Ventures Management Group is seeking a Front Desk Agent to warmly welcome guests and manage check-in/check-out with professionalism. You will handle reservations, answer inquiries, and ensure a seamless first impression for every guest.

Ideal candidates bring strong communication, reliability, and a flexible schedule; hotel experience is a plus. This on-site role offers growth opportunities across our nationwide portfolio and benefits including healthcare, PTO, and a 401(k)

Qualifications

• Hotel experience is a plus.
• A combination of education and experience.

Responsibilities

• You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
• Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
• You will report to the Front Office Manager or Front Office Supervisor.
• A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.

Job description

HVMG - Hospitality Ventures Management Group is seeking a Front Desk Agent to warmly welcome guests and manage check-in/check-out with professionalism. You will handle reservations, answer inquiries, and ensure a seamless first impression for every guest.

Ideal candidates bring strong communication, reliability, and a flexible schedule; hotel experience is a plus. This on-site role offers growth opportunities across our nationwide portfolio and benefits including healthcare, PTO, and a 401(k)