Guest Services Agent - Flexible Schedule & Benefits

Hospitality Ventures Management Group; Florida; On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

PayActive access

PTO and holidays

Medical, dental, and vision

401(k) with match

Hotel and F&B discounts

Job summary

Hospitality Ventures Management Group is seeking a Front Desk Agent to greet guests, manage check-ins/outs, and handle reservations with a professional, courteous approach. You will be the first impression and help create a seamless guest experience.

Ideal candidates have hotel experience, strong English communication, and the flexibility to work evenings and weekends. We offer comprehensive benefits and opportunities across our nationwide portfolio.

Qualifications

• Hotel guest-service experience is a plus.
• Ability to read, write, and communicate effectively in English.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
• Check-in and check-out guests, handle reservations, and provide information about services and local attractions.
• Report to the Front Office Manager or Front Office Supervisor.
• Support a culture of excellence and observe opportunities for career growth within the hospitality industry.

Skills

Customer service

Communication

English fluency

Education

Hotel experience preferred

Job description

Hospitality Ventures Management Group is seeking a Front Desk Agent to greet guests, manage check-ins/outs, and handle reservations with a professional, courteous approach. You will be the first impression and help create a seamless guest experience.

Ideal candidates have hotel experience, strong English communication, and the flexibility to work evenings and weekends. We offer comprehensive benefits and opportunities across our nationwide portfolio.