Guest Services & Club Operations Specialist

The Bay Club Company

Rancho Santa Fe (CA)

On-site

USD 20,173 - 28,731

Part time

14 days+

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Benefits offered by this job

Club Membership
Competitive Compensation
Discounts on club services and amenities
Continuing Education
Community Involvement
Paid Time off
Health Insurance

Job summary

The Bay Club Company in Rancho Santa Fe is seeking an Operations Associate to provide exceptional member service and maintain club cleanliness. Responsibilities include greeting members, managing front desk operations, and ensuring a positive experience for guests.

The ideal candidate will have a background in hospitality, strong communication skills, and the ability to work flexible shifts. The position offers a starting pay of $17.75 per hour and potential benefits for full-time associates.

Qualifications

  • At least one year experience in the hospitality industry or related service position preferred.
  • Food Safety certified (if applicable).
  • Strong verbal communication and conflict resolution skills.

Responsibilities

  • Greet members and guests upon arrival to the Club.
  • Ensure all guests complete a Guest Registration Waiver.
  • Manage cash register operations and payments.

Skills

Customer service
Conflict resolution
Written comprehension
Oral comprehension

Education

Experience in hospitality industry

Tools

Club software
Microsoft Outlook

Job description

The Bay Club Company in Rancho Santa Fe is seeking an Operations Associate to provide exceptional member service and maintain club cleanliness. Responsibilities include greeting members, managing front desk operations, and ensuring a positive experience for guests.

The ideal candidate will have a background in hospitality, strong communication skills, and the ability to work flexible shifts. The position offers a starting pay of $17.75 per hour and potential benefits for full-time associates.

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