Club Facilities Technician & Guest Services

The Bay Club Company; Rancho Santa Fe (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Club Membership

Discounts on services

Continuing Education

Community Involvement

Paid Time off

Health Insurance

Job summary

The Bay Club Company in Rancho Santa Fe, CA is seeking a dedicated maintenance professional to oversee club building operations and deliver exceptional service to members and guests. The role emphasizes safety, cleanliness, preventive maintenance, and proactive problem solving within a premium club environment.

Responsibilities include following SOPs, restocking supplies, greeting guests, coordinating with events, and supporting a positive culture while potentially varying hours including

Qualifications

• Minimum three (3) years of building operations experience.
• Professional, friendly manner and excellent customer service attitude and abilities.
• Strong verbal communication and conflict resolution skills.
• Enthusiastic, responsible, and dependable team player.
• Self-motivated, takes initiative, anticipate the needs of others and willing to acquire new skills.
• Well organized and detail oriented.
• High cleanliness standards.

Responsibilities

• Learn and apply the company's standard operating procedures.
• Preventive maintenance responsibility of the building such as pool vacuuming and testing / adjusting pool water chemicals, plumbing, light electrical and painting.
• Restock supplies, replenish inventory and products.
• Maintain a clean, safe work environment.
• Greet members and guests through-out the property.
• Understand and anticipate the needs of the property
• Be attentive and listen carefully to the member's and follow through.
• Follow up as required and communicate in a timely manner.
• Be an active participant in events, programs, meetings and training.
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
• Schedule varies and may require weekend and holiday hours, days and evenings.

Skills

Building operations

Customer service

Verbal communication

Conflict resolution

Team player

Initiative

Organizational skills

Attention to detail

Cleanliness standards

Job description

The Bay Club Company in Rancho Santa Fe, CA is seeking a dedicated maintenance professional to oversee club building operations and deliver exceptional service to members and guests. The role emphasizes safety, cleanliness, preventive maintenance, and proactive problem solving within a premium club environment.

Responsibilities include following SOPs, restocking supplies, greeting guests, coordinating with events, and supporting a positive culture while potentially varying hours including