Hospitality Operations Associate — Guest Services

The Bay Club Company; El Segundo (CA); On-site; USD 20,991 - 29,897; Full time

Benefits offered by this job

Club Membership

Health Insurance

Paid Time Off

Discounts on Club Services

Job summary

The Bay Club Company in El Segundo is seeking an Operations Associate responsible for providing exceptional member service, ensuring cleanliness, and fostering a welcoming environment. The ideal candidate will manage various tasks, including guest check-in, payments, and oversight of café and pool areas while working in a team-oriented setting.

This position requires strong customer service skills, a friendly demeanor, and at least a year of experience in hospitality. Flexible schedules including nights and weekends may be required along with certifications in food safety and CPR.

Qualifications

• At least one year experience in hospitality or related service position preferred.
• Knowledge of company policies and regulations.
• Food Safety certified, if applicable.

Responsibilities

• Greet members and guests upon arrival to the Club.
• Manage cash register and process payments.
• Assist in maintaining cleanliness of the Club facilities.

Skills

Customer Service

Conflict Resolution

Organizational Skills

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Job description

The Bay Club Company in El Segundo is seeking an Operations Associate responsible for providing exceptional member service, ensuring cleanliness, and fostering a welcoming environment. The ideal candidate will manage various tasks, including guest check-in, payments, and oversight of café and pool areas while working in a team-oriented setting.

This position requires strong customer service skills, a friendly demeanor, and at least a year of experience in hospitality. Flexible schedules including nights and weekends may be required along with certifications in food safety and CPR.