Evening Guest Services Specialist

Travel-Leisure-Co; Kailua (HI); Vor Ort; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Life insurance

Disability insurance

Paid time off

Zusammenfassung

Travel + Leisure Co. is seeking a friendly Guest Services Associate to welcome guests from registration to checkout at our Hawaii resort.

You will guide guests through the check-in process, issue unit keys, provide resort information, and quote room rates while delivering warm, attentive service. The role requires excellent English, strong cash handling, and the ability to multitask in a fast-paced environment.

Qualifikationen

• Excellent communication skills with the ability to read, write and understand English.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast paced environment.
• Professional appearance and a positive, can-do attitude.

Aufgaben

• Greet guests and guide them through registration, issue unit keys, and provide information about the resort and area attractions.
• Process cash and credit card transactions following established procedures.
• Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
• Complete check-out procedures and verify charges/credits in guest folios.
• Reserve and confirm reservations for individuals and/or groups; provide room rate quotes.
• Respond to guest inquiries and concerns promptly.

Kenntnisse

Customer service

Cash handling

Multitasking

Attention to detail

English proficiency

Jobbeschreibung

Travel + Leisure Co. is seeking a friendly Guest Services Associate to welcome guests from registration to checkout at our Hawaii resort.

You will guide guests through the check-in process, issue unit keys, provide resort information, and quote room rates while delivering warm, attentive service. The role requires excellent English, strong cash handling, and the ability to multitask in a fast-paced environment.