Guest Services Ambassador: Front Desk & Ops Pro

WSS Fredericksburg; Fredericksburg (VA); On-site; USD 21,000 - 23,000; Part time

Job summary

Sandpiper Hospitality seeks a Part Time Guest Services Ambassador at WSS Fredericksburg in Fredericksburg, VA. Master the front desk, deliver exceptional guest experiences, and coordinate across reservations, laundry, and other hotel functions to ensure smooth operations.

This role emphasizes safety, accuracy, and proactive guest relations. You will greet guests, manage check-ins, respond to service requests, and work on a dynamic team committed to We Are All In.

Qualifications

• Excellent guest relations and communication skills.
• Ability to read and follow procedures; handle conflicts calmly.
• Capacity to work in a fast-paced hospitality environment.

Responsibilities

• Provide warm guest reception and resolve issues promptly.
• Coordinate front desk tasks: check-ins, reservations, tours, events.
• Support safety and daily operations and document activities.
• Assist with laundry and housekeeping as needed and cross-train staff.

Skills

Communication

Conflict management

Negotiation

Sales

Job description

Sandpiper Hospitality seeks a Part Time Guest Services Ambassador at WSS Fredericksburg in Fredericksburg, VA. Master the front desk, deliver exceptional guest experiences, and coordinate across reservations, laundry, and other hotel functions to ensure smooth operations.

This role emphasizes safety, accuracy, and proactive guest relations. You will greet guests, manage check-ins, respond to service requests, and work on a dynamic team committed to We Are All In.