Guest Services Specialist, Front Desk

Fredericksburg Enterprises; Fredericksburg (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A hospitality company in Fredericksburg, Texas, is seeking a dedicated individual to greet and register guests, ensuring exceptional service. Responsibilities include handling check-ins, responding to guest inquiries, and managing guest accounts upon check-out. The ideal candidate is customer-focused, equipped with strong communication skills, and able to maintain composure in high-pressure situations. Opportunities available for both full-time and part-time positions.

Qualifications

• Ability to effectively deal with internal and external customers.
• Ability to stand and move throughout the front office.
• Ability to access and input information using a computer system.

Responsibilities

• Greet customers with a friendly welcome.
• Complete the registration process.
• Answer the telephone using clear communication.
• Close guest accounts at check out.
• Remain calm during emergencies.

Skills

Customer service

Conflict resolution

Communication skills

Job description

A hospitality company in Fredericksburg, Texas, is seeking a dedicated individual to greet and register guests, ensuring exceptional service. Responsibilities include handling check-ins, responding to guest inquiries, and managing guest accounts upon check-out. The ideal candidate is customer-focused, equipped with strong communication skills, and able to maintain composure in high-pressure situations. Opportunities available for both full-time and part-time positions.