Guest Services Agent – Front Desk

B. F. Saul Company Hospitality Group; Virginia (MN); On-site; USD 25,000 - 28,000; Full time

Job summary

B. F. Saul Company Hospitality Group is seeking a front desk guest services associate in Minnesota to deliver warm, professional service and support guests with reservations, check-ins, and requests.

Candidates should have 1+ years in guest service, a high school diploma or GED, and strong communication. The role is full-time, on-site with AM/PM shifts and weekend/holiday coverage; hourly pay range is $18.50–$19.50, with benefits included.

Qualifications

• 1+ years of guest service experience in hospitality preferred.
• Excellent verbal communication and strong customer focus.
• Ability to work in a fast-paced environment and follow procedures.

Responsibilities

• Process check-ins and check-outs, verify billing and reservations.
• Assist guests with requests and provide local information and hours of operation.
• Upsell rooms and amenities to maximize revenue and maintain cost controls.
• Maintain a clean, safe work area and cooperate with other departments.

Skills

Guest service experience

Excellent verbal communication

Attention to detail

Team player

Education

High school diploma or GED

Job description

B. F. Saul Company Hospitality Group is seeking a front desk guest services associate in Minnesota to deliver warm, professional service and support guests with reservations, check-ins, and requests.

Candidates should have 1+ years in guest service, a high school diploma or GED, and strong communication. The role is full-time, on-site with AM/PM shifts and weekend/holiday coverage; hourly pay range is $18.50–$19.50, with benefits included.