Guest Experience & Wax Sales Associate

European Wax Center, Inc.; Mount Laurel Township (NJ); On-site; USD 21,000 - 28,000; Full time

Job summary

European Wax Center, Inc. is seeking a Guest Service/Sales Associate to create a warm, welcoming experience for guests and drive sales. You will educate clients on wax passes, promotions, and the benefits of regular waxing while maintaining an inviting front desk and collaborative team environment.

You will engage guests, book reservations, and participate in ongoing training to stay current with brand knowledge and sales techniques.

Qualifications

• One year of related service or retail experience.
• Strongly prefer previous sales experience.
• Excellent interpersonal and communication abilities.

Responsibilities

• Greet guests with a friendly and inviting demeanor.
• Engage guests to understand needs, preferences, and skincare goals.
• Educate guests on wax pass options, promotions, and benefits of waxing.
• Address guest inquiries, book reservations, and resolve concerns promptly.
• Maintain an organized front desk and lobby area.
• Share product knowledge and assist colleagues.
• Participate in ongoing training to stay brand knowledge.

Skills

Interpersonal skills

Communication skills

Sales experience

Adaptability

Customer service

Tools

Point-of-sale systems

Computer technology

Job description

European Wax Center, Inc. is seeking a Guest Service/Sales Associate to create a warm, welcoming experience for guests and drive sales. You will educate clients on wax passes, promotions, and the benefits of regular waxing while maintaining an inviting front desk and collaborative team environment.

You will engage guests, book reservations, and participate in ongoing training to stay current with brand knowledge and sales techniques.