Guest Experience & Wax Sales Associate

European Wax Center, Inc.; Boston (MA); On-site; USD 32,000 - 42,000; Part time

Job summary

European Wax Center, Inc. seeks a Guest Service/Sales Associate to create a welcoming atmosphere and drive services and product sales. You will greet guests, understand their skincare goals, educate them on wax pass options, promotions, and our retail line, and book reservations.

The role emphasizes teamwork, brand standards, and ongoing product knowledge training to enhance guest satisfaction. Previous retail or service experience is a plus, and strong communication helps you succeed in a

Qualifications

• 1 year of related service or retail experience.
• Strong sales experience preferred.
• Excellent interpersonal and communication skills.
• Able to use POS systems and basic computer tech.

Responsibilities

• Greet guests with a friendly and inviting demeanor.
• Engage guests to understand needs, preferences and skincare goals.
• Educate guests on wax pass options, current promotions and the retail line.
• Uphold brand standards for cleanliness and hygiene at the front desk.
• Collaborate with colleagues and share product knowledge.
• Participate in ongoing training to stay current on brand knowledge and sales techniques.

Skills

Customer service

Sales experience

Interpersonal communication

Adaptability

Tools

POS systems

Computer literacy

Job description

European Wax Center, Inc. seeks a Guest Service/Sales Associate to create a welcoming atmosphere and drive services and product sales. You will greet guests, understand their skincare goals, educate them on wax pass options, promotions, and our retail line, and book reservations.

The role emphasizes teamwork, brand standards, and ongoing product knowledge training to enhance guest satisfaction. Previous retail or service experience is a plus, and strong communication helps you succeed in a