Guest Service Supervisor: Lead, Coach & Delight Guests

Global Montello Group Corp; Great Barrington (MA); Presencial; USD 24.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & Wellness benefits

401k with company match

Tuition reimbursement after 6 months

Career development opportunities

Descripción de la vacante

Global Partners LP in Great Barrington, MA is seeking a Guest Service Supervisor to lead staff, ensure smooth store operations and deliver excellent guest experiences.

You will supervise employees, coach performance, greet guests, manage POS transactions and cash handling, and maintain store safety and cleanliness. The role requires flexible hours and a commitment to guest satisfaction.

Formación

• High school diploma or equivalent.
• Availability for flexible hours including nights and weekends.
• Excellent communication and customer service skills.

Responsabilidades

• Supervise employees making sure they are performing all duties directed by management.
• Coaching employees by giving constructive feedback to help perform tasks.
• Greet guests and provide an enjoyable shopping experience.
• Operate the point of sale (POS) pursuant to corporate standards and maintain cash levels.
• Ensure store housekeeping and safety policies are followed.
• Address inquiries and complaints from guests and check in vendors.

Educación

High School Diploma

Herramientas

POS system

Descripción del empleo

Global Partners LP in Great Barrington, MA is seeking a Guest Service Supervisor to lead staff, ensure smooth store operations and deliver excellent guest experiences.

You will supervise employees, coach performance, greet guests, manage POS transactions and cash handling, and maintain store safety and cleanliness. The role requires flexible hours and a commitment to guest satisfaction.