Guest Service Supervisor: Elevate Guest Experience & Growth

Global Partners LP; Perkinsville (NC); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

401k Match

Tuition Reimbursement

Professional Development

Job summary

Global Partners LP is seeking a Guest Service Supervisor to oversee staff, coordinate work processes, and ensure exceptional guest experiences across store operations. The role emphasizes delivering friendly service while enforcing safety, accuracy in cash handling, and adherence to company policies.

The GSS will also manage housekeeping, vendor check-ins, and 24/7 guest service programs, supporting an inclusive and efficient retail environment.

Qualifications

• Must be at least 18 years old.
• Flexible hours including days, nights, weekends or holidays.

Responsibilities

• Supervise employees to ensure management directives are followed.
• Provide coaching to staff to improve performance.
• Greet guests and ensure an enjoyable shopping experience.
• Enforce safety, security, quality and store policies.

Job description

Global Partners LP is seeking a Guest Service Supervisor to oversee staff, coordinate work processes, and ensure exceptional guest experiences across store operations. The role emphasizes delivering friendly service while enforcing safety, accuracy in cash handling, and adherence to company policies.

The GSS will also manage housekeeping, vendor check-ins, and 24/7 guest service programs, supporting an inclusive and efficient retail environment.