Guest Service Specialist — Front Desk with Benefits

Gulf Coast Hotel Management Inc; Florida; On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

401(k) with Employer Match

Paid time off

Six holidays for Full Time Associates

Time and half on designated holidays

Employee Assistance Program

Job summary

Gulf Coast Hotel Management Inc. is seeking a Guest Service Representative (GSR) for the MainStay Suites Altamonte Springs location in Altamonte Springs, FL.

The role focuses on providing outstanding customer service, checking guests in and out, and handling reservations with a friendly, can-do attitude. The ideal candidate will communicate effectively, maintain a positive demeanor, and uphold honesty and integrity in all interactions with guests.

Qualifications

• Excellent communication skills and a positive attitude.
• Strong dedication to providing the highest level of service.
• Honesty and integrity must be paramount in all actions.

Responsibilities

• Check guests in and out of the hotel.
• Manage reservations and guest requests.
• Resolve guest issues to ensure high satisfaction.

Skills

Customer service

Communication skills

Positive attitude

Job description

Gulf Coast Hotel Management Inc. is seeking a Guest Service Representative (GSR) for the MainStay Suites Altamonte Springs location in Altamonte Springs, FL.

The role focuses on providing outstanding customer service, checking guests in and out, and handling reservations with a friendly, can-do attitude. The ideal candidate will communicate effectively, maintain a positive demeanor, and uphold honesty and integrity in all interactions with guests.