Guest Service Pro — Front Desk & Reservations

MainStay Suites Orlando Altamonte Springs; Florida; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health, Vision & Dental

401(k) Match

Paid Time Off

Six Holidays

Holiday Pay

Employee Assistance Program

Job summary

MainStay Suites Orlando Altamonte Springs is seeking a Guest Service Representative to deliver outstanding guest service, check guests in and out, and manage reservations with courtesy and accuracy. The role requires clear communication, a positive attitude, and a commitment to resolving guest concerns promptly.

Join a team that values honesty, integrity and service excellence; full-time or part-time clerical positions are available, with competitive benefits and a supportive work environment.

Qualifications

• Excellent communication skills.
• Positive attitude and strong dedication to service.
• Ability to resolve guest concerns promptly.

Responsibilities

• Greet guests and provide outstanding customer service.
• Check guests in and out of the hotel.
• Manage reservations and room assignments.
• Resolve guest issues with professionalism and courtesy.

Skills

Excellent communication

Positive attitude

Guest service mindset

Job description

MainStay Suites Orlando Altamonte Springs is seeking a Guest Service Representative to deliver outstanding guest service, check guests in and out, and manage reservations with courtesy and accuracy. The role requires clear communication, a positive attitude, and a commitment to resolving guest concerns promptly.

Join a team that values honesty, integrity and service excellence; full-time or part-time clerical positions are available, with competitive benefits and a supportive work environment.