Guest Service Associate - Sales & Guest Experience (Highland)

NORTH AMERICAN WAX COMPANY LLC; Highland (IN); Vor Ort; USD 20.664 - 22.730; Vollzeit

Benefits dieser Stelle

401k Company Match

Daily Pay

Tuition Reimbursement Program

Health, Vision, and Dental Insurance

Performance bonuses

Career advancement opportunities

Free services

Zusammenfassung

NORTH AMERICAN WAX COMPANY LLC in Highland, IN, is seeking a Guest Service Associate to deliver exceptional service while helping the center achieve sales goals. The role involves greeting clients, promoting services, and managing front desk operations.

The ideal candidate has strong communication skills, a sales-oriented mindset, and availability for evenings and weekends. The company offers competitive pay, bonuses, and various health, vision, and dental benefits.

Qualifikationen

• Strong sales and guest service skills are essential.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends is required.

Aufgaben

• Greet guests and create a welcoming environment.
• Promote services and sell wax passes to meet sales goals.
• Manage front desk operations effectively.

Kenntnisse

Sales skills

Guest service skills

Communication skills

Interpersonal abilities

Goal-oriented mindset

Jobbeschreibung

Job Details

Job Location: 10349 Indianapolis Blvd - Highland, IN 46322

Salary Range: $15.00 - $16.50 Hourly (Full-Time & Part-Time)

Hourly + Sales Bonuses

Work Location: In person

About the Role

European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals
• Educate guests on our exclusive product line
• Manage front desk operations, including, but not limited to, check-ins, check-outs, reservation scheduling, confirmation calls, cash handling, and inventory control
• Maintain a clean, professional, and organized center appearance

What We’re Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in both waxing techniques and sales strategies
• Predictable scheduling
• Free services
• Career advancement opportunities in a fast-growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Having fun while being awesome is one of our 4 core values
• Referral Bonus - generous incentive to hire all roles