Assistant Center Manager - European Wax Center (Highland )

NORTH AMERICAN WAX COMPANY LLC; Highland (IN); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee

Referral Bonus

Job summary

NORTH AMERICAN WAX COMPANY LLC seeks an Assistant Center Manager in Highland, IN. You'll oversee daily operations, support team leadership, and enhance guest satisfaction. This role offers the chance to drive sales performance while being part of a supportive and inclusive environment.

The ideal candidate should have experience in retail sales management or hospitality leadership, possess outstanding communication skills, and be flexible with working hours.

Qualifications

• 1+ years of experience in retail sales management or hospitality leadership.
• Strong sales background preferred.
• Ability to lead and motivate a team.
• Flexible availability including evenings and weekends.

Responsibilities

• Assist in leading and managing a team of Guest Service Associates.
• Drive center performance through sales goals and membership growth.
• Ensure compliance with health and safety regulations.
• Resolve guest concerns with professionalism.
• Learn KPIs and speak to financial acumen.

Skills

Retail sales management

Spa/salon operations

Communication skills

Problem-solving skills

Customer service excellence

Education

Equivalent educational background

Job description

Job Details: 10349 Indianapolis Blvd - Highland, IN 46322 • Salary Range: $12.00 - $15.00 Hourly • Full‑Time | Competitive Salary + Lucrative Bonus Structure

Job Summary

As an Assistant Center Manager, you will help oversee all aspects of daily operations at our European Wax Center location. You'll be responsible for team leadership, sales performance, guest satisfaction, and operational excellence. This is a great opportunity for someone with a passion for beauty, strong leadership skills, and a drive to exceed goals.

Key Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Assist in scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Assist in coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPIs and speak to financial acumen

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Ability to lead and motivate a team
• Strong communication, organizational, and problem‑solving skills
• Sales‑driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key!

Benefits (Subject to eligibility)

• Competitive base salary + semi‑monthly performance bonuses
• Paid time off (PTO) and holidays
• Generous benefits package, including 401(k) with match, health, vision, dental and more!
• Discounts on waxing services and retail products
• Ongoing training and career development opportunities
• Supportive, empowering, and inclusive work environment

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee – Have fun while being the best!
• Referral Bonus – Generous incentive to hire all roles!

Why Join European Wax Center?

We’re more than just waxing—we’re a place where confident, empowered people thrive. Be part of a brand that values growth, teamwork, and helping guests feel their best.