Guest Service Associate - Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; Bloom Township (IL); On-site; USD 20,664 - 22,730; Full time

Benefits offered by this job

401k Company Match

Daily Pay

Employee Assistance Program

Health, Vision, and Dental Insurance

Performance bonuses

Free services

Tuition Reimbursement Program

Job summary

NORTH AMERICAN WAX COMPANY LLC is looking for a Guest Service Associate to join their team in Bloom Township, IL. In this role, you will be responsible for delivering exceptional guest service while promoting products and driving sales.

The ideal candidate will have strong sales skills and a passion for the beauty industry. This position offers a range of benefits including 401k match, daily pay, and health insurance, along with opportunities for career advancement.

Qualifications

• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services and new products, meet sales goals.
• Manage front desk operations, including check ins and cash handling.

Skills

Strong sales and guest service skills

Excellent communication and interpersonal abilities

Goal-oriented mindset

Job description

Job Details

Job Location: 17729 S Halsted - Homewood, IL 60430

Salary Range: $15.00 - $16.50 Hourly

Full-Time & Part-Time; Hourly + Sales Bonuses

Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We're Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targetsPrevious experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses.
• Training in both waxing techniques and sales strategies.
• Predictable scheduling.
• Availability to work evenings and weekends.
• Free services.
• Career advancement opportunities in a fast-growing brand.
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded.
• Having fun while being awesome is one of our 4 core values.
• Referral Bonus - Generous Incentive to hire all roles!