Guest Service Associate - Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; Evergreen Park (IL); On-site; USD 20,664 - 22,730; Full time

Benefits offered by this job

401k Company Match

Daily Pay

Health, Vision, and Dental Insurance

Tuition Reimbursement Program

Performance bonuses

Free services

Career advancement opportunities

Job summary

NORTH AMERICAN WAX COMPANY LLC is seeking a passionate Guest Service Associate in Evergreen Park, IL, to deliver exceptional guest service while driving center revenue. The role involves greeting guests, promoting services, managing front desk operations, and maintaining a welcoming environment.

Candidates should have strong sales skills and a goal-oriented mindset, with previous experience in retail or the beauty industry being advantageous. The company offers a variety of benefits including health insurance and career advancement opportunities.

Qualifications

• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming environment.
• Promote services and products to meet sales goals.
• Manage front desk operations including check ins and cash handling.
• Maintain a clean and organized center appearance.

Skills

Strong sales and guest service skills

Excellent communication and interpersonal abilities

Goal-oriented mindset

Job description

Job Details

Job Location: 9526 S. Western Ave - Evergreen Park, IL 60805

Salary Range: $15.00 - $16.50 Hourly

Full-Time & Part-Time

Hourly + Sales Bonuses

Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales‑driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high‑energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We’re Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal‑oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in both waxing techniques and sales strategies
• Predictable scheduling
• Availability to work evenings and weekends
• Free services
• Career advancement opportunities in a fast‑growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Having fun while being awesome is one of our 4 core values
• Referral Bonus – Generous Incentive to hire all roles!