Guest Service Associate - Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; New Lenox (IL); On-site; USD 20,664 - 22,730; Full time

Benefits offered by this job

401k Company Match

Health, Vision, and Dental Insurance

Tuition Reimbursement Program

Daily Pay

Free services

Performance bonuses

Job summary

NORTH AMERICAN WAX COMPANY LLC is seeking a Guest Service Associate in New Lenox, IL to provide exceptional service while driving revenue. The ideal candidate will exhibit strong sales and customer service skills, be goal-oriented, and thrive in a fast-paced environment.

Benefits include health insurance, 401k matching, tuition reimbursement, and generous performance bonuses. Candidates should have availability for evening and weekend shifts.

Qualifications

• Strong sales and customer service skills are essential.
• Previous experience in retail or the beauty industry is a plus.
• Available to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming environment.
• Promote services and new products to meet sales goals.
• Manage front desk operations and maintain a clean center.

Skills

Sales and guest service skills

Excellent communication

Interpersonal abilities

Job description

Job Details

Job Location: 521 E Lincoln Hwy - New Lenox, IL 60451

Salary Range: $15.00 - $16.50 Hourly

Full-Time & Part-Time

Hourly + Sales Bonuses

Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We’re Looking For:

• Strong sales and guest service skills
• Excellent communication and interpersonal abilitiesGoal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses.
• Training in both waxing techniques and sales strategies.
• Predictable scheduling.
• Availability to work evenings and weekends.
• Free services.
• Career advancement opportunities in a fast-growing brand.
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded.
• Having fun while being awesome is one of our 4 core values.
• Referral Bonus - Generous Incentive to hire all roles!