Guest Service Associate - Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; New Lenox (IL); Vor Ort; USD 20.664 - 22.730; Vollzeit

Benefits dieser Stelle

401k Company Match

Health, Vision, and Dental Insurance

Tuition Reimbursement Program

Daily Pay

Free services

Performance bonuses

Zusammenfassung

NORTH AMERICAN WAX COMPANY LLC is seeking a Guest Service Associate in New Lenox, IL to provide exceptional service while driving revenue. The ideal candidate will exhibit strong sales and customer service skills, be goal-oriented, and thrive in a fast-paced environment.

Benefits include health insurance, 401k matching, tuition reimbursement, and generous performance bonuses. Candidates should have availability for evening and weekend shifts.

Qualifikationen

• Strong sales and customer service skills are essential.
• Previous experience in retail or the beauty industry is a plus.
• Available to work evenings and weekends.

Aufgaben

• Greet guests and create a welcoming environment.
• Promote services and new products to meet sales goals.
• Manage front desk operations and maintain a clean center.

Kenntnisse

Sales and guest service skills

Excellent communication

Interpersonal abilities

Jobbeschreibung

Job Details

Job Location: 521 E Lincoln Hwy - New Lenox, IL 60451

Salary Range: $15.00 - $16.50 Hourly

Full-Time & Part-Time

Hourly + Sales Bonuses

Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We’re Looking For:

• Strong sales and guest service skills
• Excellent communication and interpersonal abilitiesGoal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses.
• Training in both waxing techniques and sales strategies.
• Predictable scheduling.
• Availability to work evenings and weekends.
• Free services.
• Career advancement opportunities in a fast-growing brand.
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded.
• Having fun while being awesome is one of our 4 core values.
• Referral Bonus - Generous Incentive to hire all roles!