Guest Service Associate - Sales & Guest Experience

Anchor Point Management Group; Evergreen Park (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

401k match

Daily Pay

Employee Assistance Program

Assistance Fund

Tuition Reimbursement

Health Insurance

Bonuses

Training

Job summary

Anchor Point Management Group is seeking team members for an in-person waxing center in Evergreen Park, IL. The role offers hourly pay with full-time and part-time options and sales bonuses, paid hourly at $15.00–$16.50, with daily pay and a focus on guest experience.

You will greet guests, promote services, educate clients on our product line, manage front desk tasks, and keep the center clean and organized. Evening and weekend availability is required.

Qualifications

• Must have strong sales and guest service skills.
• Excellent communication and interpersonal abilities.
• Goal-oriented with a passion for hitting targets.
• Retail, sales, or beauty industry experience a plus.
• Availability to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations including check-ins, check-outs, scheduling, confirmations, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

Skills

Strong sales and guest service skills

Excellent communication

Goal-oriented mindset

Availability evenings and weekends

Retail/beauty experience a plus

Job description

Job Details

Job DetailsJob Location: 9526 S. Western Ave, Evergreen Park, IL - Evergreen Park, IL 60805

Salary Range: $15.00 - $16.50 Hourly Full-Time & Part-Time Hourly + Sales Bonuses

Work Location: In person

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/ promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We’re Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses.
• Training in both waxing techniques and sales strategies.
• Predictable scheduling.
• Availability to work evenings and weekends.
• Free services.
• Career advancement opportunities in a fast-growing brand.
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded.
• Having fun while being awesome is one of our 4 core values.
• Referral Bonus - Generous Incentive to hire all roles!

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