Lead Guest Service Associate - Sales & Guest Experience (Homewood Sq)

Anchor Point Management Group; Bloom Township (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee

Referral Bonus

Job summary

European Wax Center is seeking a Lead Guest Service Associate to join their team in Homewood, IL. This role focuses on delivering exceptional guest service and driving center revenue through sales. The ideal candidate will have strong sales skills and a passion for the beauty industry.

Responsibilities include managing front-desk operations, promoting services, and training team members. Benefits include health insurance, a 401k company match, and generous bonuses.

Qualifications

• Strong sales and guest service skills required.
• Excellent leadership and communication abilities desired.
• Goal-oriented with a passion for performance.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming environment.
• Promote products and services to meet sales goals.
• Manage front-desk operations and inventory control.
• Maintain a clean and organized center appearance.

Skills

Sales skills

Guest service skills

Leadership abilities

Communication skills

Interpersonal abilities

Job description

Job Details

Job Location: 17729 S Halsted, Homewood, IL - Homewood, IL 60430

Salary Range: $15.50 - $17.00 Hourly

Full-Time & Part-Time

Hourly + Sales Bonuses

Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Lead Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

What We’re Looking For

• Strong sales and guest service skills
• Excellent leadership, communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

Benefits (Subject to eligibility)

• 401k Company Match
• Health, Vision, and Dental Insurance(28+ hours/week)
• Generous Bonus Incentive 2x/month(Packages + Retail)
• Training and career advancement opportunities

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee - Have fun while being the best!
• Referral Bonus - Generous Incentive to hire all roles!

Qualifications