Guest Service Associate - Sales & Guest Experience

Anchor Point Management Group; Bloom Township (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

401k Match

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Tuition Reimbursement

Health Insurance

Dental Insurance

Vision Insurance

Performance Bonuses

Waxing Training

Predictable Scheduling

Evenings/Weekends Availability

Free Services

Career Growth

Referral Bonus

Job summary

Anchor Point Management Group is hiring for European Wax Center in Homewood, IL as a Guest Service Associate (Front Desk/Sales). This in-person role pays $15.00–$16.50 per hour and includes hourly pay plus sales bonuses to drive revenue.

You'll greet guests, promote services and products, handle front desk tasks, and maintain a clean, welcoming center. Prior retail or beauty experience is a plus, with evenings and weekends required.

Qualifications

• Strong sales and guest service skills.
• Excellent communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.

Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including check ins/outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

Skills

Strong sales

Guest service

Communication

Interpersonal skills

Goal oriented

Job description

Job DetailsJob Location: 17729 S Halsted, Homewood, IL - Homewood, IL 60430Salary Range: $15.00 - $16.50 HourlyFull-Time & Part-Time Hourly + Sales Bonuses Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/ promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We’re Looking For:

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses.
• Training in both waxing techniques and sales strategies.
• Predictable scheduling.
• Availability to work evenings and weekends.
• Free services.
• Career advancement opportunities in a fast-growing brand.
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded.
• Having fun while being awesome is one of our 4 core values.
• Referral Bonus - Generous Incentive to hire all roles!

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