Guest Service Associate - Flexible Hours & Growth

P.F. Chang's China Bistro, Inc.; Wichita (KS); On-site; USD 1,378,000 - 2,204,000; Full time

Benefits offered by this job

Flexible scheduling

Competitive pay

Paid on the job training

Opportunities for advancement

Discounted meals

Employee referral program

Exclusive team member discounts

401(k) retirement plan (based on hours

Medical, dental and vision insurance (

Job summary

P.F. Chang's China Bistro, Inc. is hiring a Backwaiter to support restaurant operations by delivering food, keeping dining areas clean, and maintaining service stations. Friendly, prompt service is key to an excellent guest experience at our Pan-Asian concept.

No prior experience is required as training is provided; must be 18+. You may hold a Food Handler’s Card where required, and you’ll work in a fast-paced, team-oriented environment with opportunities to grow within the company.

Qualifications

• No prior experience required—training is provided.
• Must be at least 18 years old.
• Possess or obtain a current Food Handler’s Card, where applicable.
• Ability to stand, reach, bend, balance, and lift objects up to 30 lbs. repeatedly during a shift.
• Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment.
• Excellent communication skills and ability to remain calm under pressure.

Responsibilities

• Deliver food to guests efficiently and ensure all requests are met.
• Monitor the expo line, run trays of food for dine-in, and assist guests with any questions.
• Clear and sanitize tables, seating, and floors according to restaurant standards.
• Retrieve and transport dirty dishes to the dishwashing station.
• Restock and clean service stations as needed.
• Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems.
• Interact courteously with guests and notify managers of quality or service concerns.
• Follow company policies, dress code, and safety procedures.
• Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary.
• Support with beverage preparation and responsible alcohol service when required.

Skills

No experience needed

Customer service

Teamwork

Communication skills

Tools

POS systems

Job description

P.F. Chang's China Bistro, Inc. is hiring a Backwaiter to support restaurant operations by delivering food, keeping dining areas clean, and maintaining service stations. Friendly, prompt service is key to an excellent guest experience at our Pan-Asian concept.

No prior experience is required as training is provided; must be 18+. You may hold a Food Handler’s Card where required, and you’ll work in a fast-paced, team-oriented environment with opportunities to grow within the company.