Guest-Focused Backwaiter - Flexible Hours & Growth

P.F. Chang's China Bistro, Inc.; San Antonio (TX); On-site; USD 9,600 - 17,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

On-the-job training

Advancement opportunities

Discounted meals

Employee referral program

Team member discounts

Holidays closed

401(k) plan

Health insurance

Dental insurance

Vision insurance

Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. is hiring a Backwaiter to support restaurant operations by delivering food to guests promptly and courteously, maintaining cleanliness, and keeping service stations stocked.

No prior experience is required as training is provided, and applicants must be at least 18. The team promotes from within and offers benefits and flexible scheduling. Responsibilities include delivering meals, assisting with dining room upkeep, managing service stations, and aiding with

Qualifications

• No prior experience required; training is provided.
• Must be at least 18 years old.
• Possess or obtain a current Food Handler’s Card, where applicable.
• Ability to stand, reach, bend, balance, and lift up to 30 lbs repeatedly during a shift.
• Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment.
• Excellent communication skills and ability to remain calm under pressure.

Responsibilities

• Deliver food to guests efficiently and ensure all requests are met.
• Monitor the expo line, run trays of food for dine-in, assist guests with questions.
• Clear and sanitize tables, seating, and floors per restaurant standards.
• Retrieve and transport dirty dishes to the dishwashing station.
• Restock and clean service stations as needed.
• Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems.
• Interact courteously with guests and notify managers of quality or service concerns.
• Follow company policies, dress code, and safety procedures.
• Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary.
• Support with beverage preparation and responsible alcohol service when required.

Skills

Multitasking

Excellent communication

Teamwork

Job description

P.F. Chang's China Bistro, Inc. is hiring a Backwaiter to support restaurant operations by delivering food to guests promptly and courteously, maintaining cleanliness, and keeping service stations stocked.

No prior experience is required as training is provided, and applicants must be at least 18. The team promotes from within and offers benefits and flexible scheduling. Responsibilities include delivering meals, assisting with dining room upkeep, managing service stations, and aiding with