Backwaiter: Flexible Hours, Training & Growth Opportunity

P.F. Chang's China Bistro, Inc.

The Woodlands (TX)

On-site

USD 9,600 - 15,000

Full time

14 days+
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Benefits offered by this job

Competitive pay
Flexible scheduling
On-the-job training
Advancement opportunities
Discounted meals
Employee referral program
Team member discounts
Closed on major holidays
401(k) retirement plan (eligibility)
Health insurance (hours worked)

Job summary

P.F. Chang's China Bistro, Inc. is hiring Backwaiters to support restaurant operations by delivering food promptly, assisting with dining room cleanliness, and maintaining service stations. The role emphasizes guest service and teamwork in a fast-paced environment.

No prior experience is required as training is provided; must be 18+, with a Food Handler’s Card where applicable. This position offers full-time and part-time hours with comprehensive benefits for eligible team members.

Qualifications

  • No prior experience required—training is provided.
  • Must be at least 18 years old.
  • Possess or obtain a current Food Handler’s Card, where applicable.
  • Ability to stand, reach, bend, balance, and lift objects up to 30 lbs. repeatedly during a shift.
  • Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment.
  • Excellent communication skills and ability to remain calm under pressure.

Responsibilities

  • Deliver food to guests efficiently and ensure all requests are met.
  • Monitor the expo line, run trays of food for dine-in, and assist guests with any questions.
  • Clear and sanitize tables, seating, and floors according to restaurant standards.
  • Retrieve and transport dirty dishes to the dishwashing station.
  • Restock and clean service stations as needed.
  • Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems.
  • Interact courteously with guests and notify managers of quality or service concerns.
  • Follow company policies, dress code, and safety procedures.
  • Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary.
  • Support with beverage preparation and responsible alcohol service when required.

Skills

Multitasking
Communication
Teamwork

Job description

P.F. Chang's China Bistro, Inc. is hiring Backwaiters to support restaurant operations by delivering food promptly, assisting with dining room cleanliness, and maintaining service stations. The role emphasizes guest service and teamwork in a fast-paced environment.

No prior experience is required as training is provided; must be 18+, with a Food Handler’s Card where applicable. This position offers full-time and part-time hours with comprehensive benefits for eligible team members.

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