Backwaiter: Flexible Hours, Training & Growth

P.F. Chang's China Bistro, Inc.; Pittsburgh (Allegheny County); On-site; USD 390,000 - 551,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

On-the-job training

Advancement opportunities

Discounted meals

Referral program

Team member discounts

Holiday closures

401(k) retirement plan

Medical insurance

Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. is seeking a Backwaiter to support restaurant operations by delivering food promptly, assisting with dining room cleanliness, and maintaining service stations, ensuring excellent guest experiences.

No prior experience required; must be at least 18. Benefits include flexible scheduling, on-the-job training, advancement opportunities, and employee discounts; positions available full-time and part-time hourly.

Qualifications

• No prior experience required; training is provided.
• Must be at least 18 years old.
• Ability to stand, reach, bend, balance, and lift objects up to 30 lbs. repeatedly during a shift.
• Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment.
• Excellent communication skills and ability to remain calm under pressure.

Responsibilities

• Deliver food to guests efficiently and ensure all requests are met.
• Monitor the expo line, run trays of food for dine-in, and assist guests with any questions.
• Clear and sanitize tables, seating, and floors according to restaurant standards.
• Retrieve and transport dirty dishes to the dishwashing station.
• Restock and clean service stations as needed.
• Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems.
• Interact courteously with guests and notify managers of quality or service concerns.
• Follow company policies, dress code, and safety procedures.
• Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary.
• Support with beverage preparation and responsible alcohol service when required.

Skills

Customer service

Multitasking

Communication

Calm under pressure

Physical stamina

Job description

P.F. Chang's China Bistro, Inc. is seeking a Backwaiter to support restaurant operations by delivering food promptly, assisting with dining room cleanliness, and maintaining service stations, ensuring excellent guest experiences.

No prior experience required; must be at least 18. Benefits include flexible scheduling, on-the-job training, advancement opportunities, and employee discounts; positions available full-time and part-time hourly.