Guest Service Agent: Hospitality Concierge + Great Benefits

Peachtree Group Hospitality Management; Plainfield (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) match

Paid holidays

Paid time off

Employee Assistance Program

Assistance Fund

Job summary

Peachtree Group Hospitality Management is seeking a Guest Service Agent to warmly check guests in and out, secure payments, and verify or adjust billing according to brand standards. You will assist guests with reservations and requests, anticipating needs and providing timely, professional service.

In this role, you'll work to exceed guest expectations, support smooth operations, and contribute to a positive experience across all guest touchpoints, in a fast-paced environment.

Responsibilities

• Process check-ins and check-outs.
• Secure guest payments.
• Verify and adjust billing.
• Assist guests with reservations and requests.

Job description

Peachtree Group Hospitality Management is seeking a Guest Service Agent to warmly check guests in and out, secure payments, and verify or adjust billing according to brand standards. You will assist guests with reservations and requests, anticipating needs and providing timely, professional service.

In this role, you'll work to exceed guest expectations, support smooth operations, and contribute to a positive experience across all guest touchpoints, in a fast-paced environment.