Guest Service Agent — Afternoon Shift

BRANDERMILL HOTEL LLC; Midlothian (VA); On-site; USD 21,000 - 23,000; Full time

Job summary

Shamin Hotels in Midlothian, Virginia, is seeking a friendly Guest Service Agent to welcome guests, check them in and out, and assist with reservations and local recommendations.

You will greet guests, handle payments, coordinate with the front desk, and ensure a smooth stay through attentive service and clear communication. A high school diploma is required; prior front desk experience is preferred, with reliability essential for this afternoon shift.

Qualifications

• High school diploma or GED required.
• Prior front desk or hospitality experience preferred.
• Excellent communication and time-management skills.

Responsibilities

• Greet and register guests, and assign rooms as needed.
• Issue room keys and provide directions to rooms and facilities.
• Process payments for room charges and incidentals.
• Assist with reservations and changes, and coordinate with Bell staff as required.
• Communicate guest needs and preferences to other hotel departments.

Skills

Front desk experience

Time management

Customer service

Reliability

Education

High School Diploma or GED

Job description

Shamin Hotels in Midlothian, Virginia, is seeking a friendly Guest Service Agent to welcome guests, check them in and out, and assist with reservations and local recommendations.

You will greet guests, handle payments, coordinate with the front desk, and ensure a smooth stay through attentive service and clear communication. A high school diploma is required; prior front desk experience is preferred, with reliability essential for this afternoon shift.