Guest Service Agent

Peachtree Group Hospitality Management; Savannah (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

A hospitality management company seeks a Guest Service Agent in Savannah, Georgia. This role requires processing check-ins and check-outs, securing payments, and assisting guests with their needs in a friendly and professional manner. Candidates should be ready to uphold high standards of quality to ensure guest satisfaction. The company offers a comprehensive benefits package, including medical and dental insurance, a generous retirement match, and paid time off.

Responsibilities

• Process check-ins and check-outs efficiently.
• Secure payment and verify billing details.
• Assist guests with reservations and special requests.

Job description

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work‑life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Qualifications

:

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.