Guest Service Agent

Peachtree Group; Kennesaw (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

medical

dental

vision

disability

life insurance

generous 401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Fund

Job summary

Peachtree Group in the United States is seeking a Guest Service Agent to process check-ins/outs, secure payment, verify and adjust billing, and assist guests with reservations and requests in a friendly, professional and timely manner.

This role will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Job description

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Benefits

• medical
• dental
• vision
• disability
• life insurance
• generous 401(k) retirement match
• Paid Holidays
• Paid Time Off
• Employee Assistance Program
• Fund