Front Desk Agent

Peachtree Group; Rockwall (TX); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability

Life Insurance

Generous 401(k) Retirement Match

Paid Holidays

Paid Time Off

Employee Assistance Program

Fund

Job summary

Peachtree Group in Rockwall, TX is seeking a Guest Service Agent to warmly welcome guests and manage front desk duties. You will process check-ins and check-outs, secure payments, verify and adjust billing, and assist guests with reservations and requests in a friendly, professional and timely manner.

By upholding brand standards and anticipating guest needs, you will help create memorable experiences and resolve issues with creative solutions while ensuring accurate records and smooth

Job description

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Benefits

• medical
• dental
• vision
• disability
• life insurance
• generous 401(k) retirement match
• Paid Holidays
• Paid Time Off
• Employee Assistance Program
• Fund