Guest Service Agent

Peachtree Group; Hillsboro (OR); Hybrid; USD 22,000 - 24,000; Full time

Benefits offered by this job

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Employee Fund

Job summary

Peachtree Group is seeking a Guest Service Agent in Hillsboro, Oregon to process check-ins/outs, secure payment, verify and adjust billing, and assist guests with reservations and requests in a friendly, professional, and timely manner. The role requires upholding high standards of quality to ensure guest satisfaction and adhering to brand standards.

The position offers a comprehensive benefits package including medical, dental, vision, disability, and life insurance, a generous 401(k)

Qualifications

• Equal Opportunity Employer
• Know Your Rights notice under federal employment laws.

Responsibilities

• Process check-ins/outs for guests in a friendly, professional and timely manner.
• Secure payment and verify/adjust guest billing.
• Assist guests with reservations and guest requests per brand standards.

Job description

• Pay or shift range: $16 USD to $17.50 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.