Guest & Member Services Specialist - Free Membership

Planet Fitness; Georgia; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and oneFamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness in Georgia seeks a Customer Service Representative to greet members, respond to inquiries, and support front desk operations. You will handle sign-ups, tours, cancellations, and member account updates, aiming to deliver a friendly, efficient experience.

The role emphasizes teamwork, strong communication, and a positive attitude, with opportunities to grow within a busy club environment. Flexible schedule options may apply depending on club needs.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks: answering calls, taking info calls and tours, assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member accounts.

Skills

Honesty

Strong customer service

Basic computer proficiency

Job description

Planet Fitness in Georgia seeks a Customer Service Representative to greet members, respond to inquiries, and support front desk operations. You will handle sign-ups, tours, cancellations, and member account updates, aiming to deliver a friendly, efficient experience.

The role emphasizes teamwork, strong communication, and a positive attitude, with opportunities to grow within a busy club environment. Flexible schedule options may apply depending on club needs.