Guest-Focused Security Officer (Flexible Schedule)

bearcreekexternalcareers; Macungie (Lehigh County); On-site; USD 35,000 - 52,000; Full time

Job summary

Bear Creek Mountain Resort is seeking a Security Team Member dedicated to guest safety and a positive guest experience. You will patrol the property, coordinate with departments, and assist in investigations while upholding Bear Creek culture and procedures.

The role requires strong communication, the ability to work independently, and a calm approach to high-pressure situations. Commitment to continuous guestsatisfaction and safety is essential.

Qualifications

• Must be at least 18 years old.
• Previous security or customer service experience required.
• High School diploma or equivalent required.
• Flexible schedule including weekends, holidays and events.

Responsibilities

• Patrol resort area, inside and out.
• Provide safe and enjoyable guest experience.
• Contact and assist police with investigations as needed.
• Assist in accident investigations.
• Coordinate parking needs with other departments.
• Attend court hearings as needed.
• Check stairwells, fire exits, and mechanical rooms.
• Direct emergency services and maintain shift logs.

Skills

Guest service orientation

Communication skills

Attention to detail

Ability to work independently

Problem solving

Calm under pressure

Education

High School diploma or equivalent

Tools

CPR/First Aid cert

Job description

Bear Creek Mountain Resort is seeking a Security Team Member dedicated to guest safety and a positive guest experience. You will patrol the property, coordinate with departments, and assist in investigations while upholding Bear Creek culture and procedures.

The role requires strong communication, the ability to work independently, and a calm approach to high-pressure situations. Commitment to continuous guestsatisfaction and safety is essential.