Guest-Focused Retail Sales Associate

storesalesassociate; Henderson (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

CITITRENDS, Inc. is hiring a Sales Associate to deliver outstanding customer service and maintain strong product knowledge across our merchandise. You will engage with customers, assist with transactions, and uphold store standards to drive satisfaction and repeat visits.

In this hands-on role you will balance registers, process payments accurately, support merchandising on the floor, and contribute to a positive work culture while adhering to company policies and loss-prevention procedures.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Deliver excellent customer service by greeting customers and answering questions.
• Assist with price changes and markdowns as needed.
• Balance register according to company policy and handle transactions accurately.
• Maintain a clean and organized sales floor, including stocking and merchandising.
• Explain exchange/refund policies to customers and follow loss prevention procedures.

Skills

Customer service

Communication

Cash handling

Merchandising

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is hiring a Sales Associate to deliver outstanding customer service and maintain strong product knowledge across our merchandise. You will engage with customers, assist with transactions, and uphold store standards to drive satisfaction and repeat visits.

In this hands-on role you will balance registers, process payments accurately, support merchandising on the floor, and contribute to a positive work culture while adhering to company policies and loss-prevention procedures.