Customer-Focused Retail Sales Associate

storesalesassociate; Port Arthur (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

CITITRENDS, Inc. is seeking a Sales Associate to deliver excellent customer service with strong product knowledge in a fast-paced in-store setting. You will engage customers, help with merchandise and transactions, and support store operations while upholding professional appearance and policy compliance.

The role emphasizes teamwork, loss prevention duties, and ongoing communication with management. Equal opportunity employer, with flexibility for schedule including evenings and weekends.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight
• Assisting with price changes/markdowns
• Balances register according to company policy
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies.
• Performs other duties as may be assigned.

Skills

Communication

Organizational skills

Flexible schedule

Math skills

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is seeking a Sales Associate to deliver excellent customer service with strong product knowledge in a fast-paced in-store setting. You will engage customers, help with merchandise and transactions, and support store operations while upholding professional appearance and policy compliance.

The role emphasizes teamwork, loss prevention duties, and ongoing communication with management. Equal opportunity employer, with flexibility for schedule including evenings and weekends.