Guest-Focused Front of House Host

Universal Store; Hammond (IN); On-site; USD 15,000 - 21,000; Full time

Job summary

IHOP in Hammond, IN is seeking a Host/Hostess to greet guests, seat them promptly, and support daily restaurant operations. You will manage waiting lists, answer phones, and assist with To Go orders while maintaining clean and welcoming dining areas.

No prior experience is required, and training will be provided. The role emphasizes friendly service, attentiveness, and teamwork in a fast-paced setting.

Qualifications

• No prior experience or training required.
• Ability to read and comprehend instructions, correspondence, and memos. Ability to write simple correspondence.
• Ability to read and speak English, to understand guest checks, instructions, warning and safety labels, and communicate with others.

Responsibilities

• Greet and seat guests promptly and courteously, within 30 seconds of entry.
• Develop and maintain professional relationships with IHOP employees and guests.
• Rotate station seating to ensure quality guest service.
• May handle guest complaints and invite them to return.
• Answer the telephone, take messages, and process all To Go orders.
• Maintain a waiting list and ensure restrooms are stocked and clean.
• Clear, clean and reset tables, chairs, booths, and floors after guests leave.
• Follow posted cleaning charts and IHOP uniform standards.
• Perform other duties as assigned by management.

Skills

IHOP training

English proficiency

Basic math

Reasoning ability

No prior experience required

Education

No prior experience or training required

Job description

IHOP in Hammond, IN is seeking a Host/Hostess to greet guests, seat them promptly, and support daily restaurant operations. You will manage waiting lists, answer phones, and assist with To Go orders while maintaining clean and welcoming dining areas.

No prior experience is required, and training will be provided. The role emphasizes friendly service, attentiveness, and teamwork in a fast-paced setting.