Guest Experience Host — Front of House

Universal Store; Hillside (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

IHOP is seeking a courteous host/hostess to greet guests, seat them promptly, and manage to-go orders with a friendly demeanor. You will rotate seating and assist with general dining room duties to ensure a positive guest experience.

No prior experience is required, and IHOP training will be provided to support this role. Responsibilities include answering calls, maintaining cleanliness, and supporting the team to uphold IHOP standards and guest satisfaction.

Qualifications

• No prior experience required.
• Ability to read and comprehend instructions and memos.
• IHOP training course work as assigned.

Responsibilities

• Greet guests as they enter the restaurant and seat them promptly.
• Maintain professional relationships with IHOP staff and guests.
• Answer the telephone, take messages, and process To Go orders.
• Check restrooms for cleanliness and stock levels.
• Clear and reset tables and assist with general cleaning as needed.

Skills

Customer service

Communication

English language

Job description

IHOP is seeking a courteous host/hostess to greet guests, seat them promptly, and manage to-go orders with a friendly demeanor. You will rotate seating and assist with general dining room duties to ensure a positive guest experience.

No prior experience is required, and IHOP training will be provided to support this role. Responsibilities include answering calls, maintaining cleanliness, and supporting the team to uphold IHOP standards and guest satisfaction.