Guest Experience Host (Front of House)

Universal Store; Fishers (IN); On-site; USD 15,000 - 19,000; Full time

Job summary

IHOP in Fishers, IN is seeking a friendly host/hostess to greet guests within 30 seconds, seat them promptly, and help ensure a warm, enjoyable dining experience.

You will develop professional relationships with IHOP staff and guests, answer phones, take to-go orders, manage waiting lists, and keep restrooms and dining areas clean and welcoming.

No prior experience is required; training is provided. Strong English reading and writing, plus a customer-service mindset, are preferred.

Qualifications

• No prior experience or training required.
• Read and comprehend instructions, basic writing ability.

Responsibilities

• Greet guests within 30 seconds and seat them promptly.
• Answer telephone, take messages, and process To Go orders.
• Maintain waiting list and assist with seating rotations.
• Keep restrooms clean and stocked; reset tables and chairs as needed.
• Follow IHOP uniform and appearance standards.
• Assist with other duties as assigned by management.

Skills

Customer service

Hospitality

Communication

Job description

IHOP in Fishers, IN is seeking a friendly host/hostess to greet guests within 30 seconds, seat them promptly, and help ensure a warm, enjoyable dining experience.

You will develop professional relationships with IHOP staff and guests, answer phones, take to-go orders, manage waiting lists, and keep restrooms and dining areas clean and welcoming.

No prior experience is required; training is provided. Strong English reading and writing, plus a customer-service mindset, are preferred.