Guest-Focused Front Desk Agent | Flexible Schedule

Courtyard-Springfield; Springfield (VA); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Healthcare including Medical, Dental,和

Résumé du poste

Island Hospitality is seeking a Front Desk Agent to manage all aspects of front desk operations and be a reference for guests and vendors. You will project professionalism, courtesy, and strong communication in a fast-paced environment.

This role requires flexible scheduling and the ability to handle check-ins, check-outs, payments, and guest inquiries. You will collaborate with team members to ensure smooth operations and exceptional service across our hotel properties.

Qualifications

• Highly motivated team player with initiative and desire for achievement.
• Ability to handle problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to work well in stressful situations.
• Readily available and approachable for all guests while providing excellent guest service.

Responsabilités

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepares all necessary reports during each shift for the management team

Connaissances

Guest service

Communication

Team player

Problem solving

Stress management

Description du poste

Island Hospitality is seeking a Front Desk Agent to manage all aspects of front desk operations and be a reference for guests and vendors. You will project professionalism, courtesy, and strong communication in a fast-paced environment.

This role requires flexible scheduling and the ability to handle check-ins, check-outs, payments, and guest inquiries. You will collaborate with team members to ensure smooth operations and exceptional service across our hotel properties.