Front Desk Agent: Guest Experience & Flexible Hours

Island Hospitality Management; United States; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Healthcare benefits

HSA & FSA plans

Dependent care FSA

Identity Theft Protection

Commuter benefits

Pet Insurance

Paid Time Off

Wellness incentives

Employee Assistance

Wellness Subscriptions

Family Leave

401(k) matching

Incentive bonus

Free room nights

Employee discounts

Guest discounts

Recognition program

Tickets at Work discounts

Career growth

Referral bonus

Job summary

Island Hospitality Management in the United States is seeking a Front Desk Agent to manage front desk operations, greet guests and vendors, and serve as a key reference point. You will maintain professionalism, courtesy, and outstanding communication in a fast-paced environment, with flexible scheduling as needed.

The role emphasizes guest service, accurate payments, and reporting during shifts. You will join a team-focused environment with opportunities for growth, wellness benefits, paid time

Qualifications

• Experience in front desk operations and guest services.
• Strong communication and courtesy in a fast-paced environment.
• This position may require flexible scheduling availability.
• Highly motivated team player with initiative and achievement.

Responsibilities

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepare all necessary reports during each shift for the management team

Skills

Check-in/Check-out guests

Process payments

Guest information & assistance

Reports per shift

Team player

Problem solving

Work well under pressure

Guest service

Job description

Island Hospitality Management in the United States is seeking a Front Desk Agent to manage front desk operations, greet guests and vendors, and serve as a key reference point. You will maintain professionalism, courtesy, and outstanding communication in a fast-paced environment, with flexible scheduling as needed.

The role emphasizes guest service, accurate payments, and reporting during shifts. You will join a team-focused environment with opportunities for growth, wellness benefits, paid time