Guest-First Retail Sales Associate – Growth & Perks

New Balance Athletics, Inc.; Lancaster (Lancaster County); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Tuition reimbursement

Student loan assistance

Mentorship programs

Lifestyle reimbursement

Paid vacation

Holidays

Parental leave

Associate discount

Online learning & development

Job summary

New Balance Retail stores in Lancaster, PA are hiring Retail Sales Associates to deliver exceptional customer service with expert product knowledge. You will greet customers, understand their needs, educate them on product features, and efficiently close sales while maintaining a tidy and inviting sales floor.

Candidates should be 18+, possess strong communication skills, and be comfortable with cash handling and a flexible schedule that may include weekends and holidays.

Qualifications

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule including weekends and holidays.
• Ability to lift up to 50 lbs, stand for extended periods, and move boxes of product as needed.

Responsibilities

• Provide customer service using proper selling techniques and product knowledge.
• Greet customers and determine their needs.
• Educate customers on product features and benefits and upsell where appropriate.
• Transact sales with effective closing and proper suggestive selling.
• Keep the floor neat, organized, and well stocked.
• Inform customers about promotions and pricing.

Skills

People person

Customer service

Verbal communication

Team player

Cash handling

Basic math

Flexible schedule

Lifting up to 50 lbs

Tools

Cash register (POS)

Job description

New Balance Retail stores in Lancaster, PA are hiring Retail Sales Associates to deliver exceptional customer service with expert product knowledge. You will greet customers, understand their needs, educate them on product features, and efficiently close sales while maintaining a tidy and inviting sales floor.

Candidates should be 18+, possess strong communication skills, and be comfortable with cash handling and a flexible schedule that may include weekends and holidays.