Guest-First Front Desk Agent | Fast-Paced Hotel, Growth

Hampton Inn by Hilton; Juno Beach (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k) Match

Paid Time Off

Career growth opportunities withinHil

Job summary

Hampton Inn Jupiter/Juno Beach is seeking a motivated Front Desk Agent to greet guests, manage check-ins/check-outs, and assist with reservations in a fast-paced, guest-focused environment. Join a well-known brand and help deliver outstanding service.

You’ll thrive on teamwork, handle guest inquiries with a positive attitude, and help coordinate requests with other hotel departments while representing our friendly coastal property.

Qualifications

• 1+ year of customer service experience required.
• 1+ year of hotel front desk experience preferred.
• Hilton brand experience (PEP experience is a plus!).
• Strong work ethic and ability to work as part of a team.

Responsibilities

• Welcoming guests with a friendly, professional attitude
• Checking guests in and out efficiently
• Managing reservations and cancellations
• Coordinating guest requests with other hotel departments
• Providing information about hotel services and local attractions
• Handling guest inquiries, requests, and concerns with a positive attitude
• Supporting team members to ensure smooth operations

Skills

Customer service

Front desk

Teamwork

Multitasking

Tools

Hilton brand experience

Job description

Hampton Inn Jupiter/Juno Beach is seeking a motivated Front Desk Agent to greet guests, manage check-ins/check-outs, and assist with reservations in a fast-paced, guest-focused environment. Join a well-known brand and help deliver outstanding service.

You’ll thrive on teamwork, handle guest inquiries with a positive attitude, and help coordinate requests with other hotel departments while representing our friendly coastal property.