Front Desk Guest Experience Specialist - Free Meals

Jupiter Beach Resort; Florida; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Short Term Disability

Free Associate Parking

Free Meal for every shift worked

Hotel Discounts with OPAL

Friends and Family Discount

Job summary

Jupiter Beach Resort is seeking a Front Desk Agent responsible for creating a warm welcome, handling check-ins/outs, and delivering excellent guest services. You will recognize VIP guests and provide information to guests while coordinating with bell staff and other teams.

Qualifications include a high school diploma or GED, strong interpersonal skills, and effective communication. This role emphasizes patience, active listening, and the ability to manage guest requests with poise.

Qualifications

• High school diploma or GED required.
• Previous customer service experience preferred.
• Excellent written and verbal communication skills.
• Strong interpersonal and conflict-resolution abilities.
• Solid time management and organizational skills.
• Patience and active listening essential.

Responsibilities

• Greet guests on arrival and make them feel welcome.
• Acknowledge repeat and VIP guests and loyalty.
• Handle check-ins and check-outs efficiently.
• Provide front desk services and information to guests.
• Process guest payments and assist with administrative duties.
• Coordinate with bell staff and other hotel departments.

Skills

Interpersonal skills

Communication (written)

Communication (verbal)

Time management

Organizational skills

Patience

Active listening

Education

High school diploma or GED

Job description

Jupiter Beach Resort is seeking a Front Desk Agent responsible for creating a warm welcome, handling check-ins/outs, and delivering excellent guest services. You will recognize VIP guests and provide information to guests while coordinating with bell staff and other teams.

Qualifications include a high school diploma or GED, strong interpersonal skills, and effective communication. This role emphasizes patience, active listening, and the ability to manage guest requests with poise.